Salmonella confirmed by couple who spent holiday at Sol Rio de Luna y Mares Cuba

Following a report on TripAdvisor of holiday illness at the Sol Rio de Luna y Mares Hotel in Guardavalaca, Cuba, Farnworth Rose has been instructed by holidaymakers who suffered sickness at the hotel.

One couple spent their honeymoon at the Sol Rio de Luna y Mares Hotel during August 2011 and on the return to the UK a salmonella infection was confirmed.

The hotel is featured by Thomas Cook, First Choice and Thomson. Thomas Cook are said to be aware that the number of holidaymakers reporting illness had increased and some health and safety investigations have taken place.

Reports included undercooked chicken being served, birds flying around in the restaurants and many flies around the food, all of which can cause and spread serious infections. During the evenings, holidaymakers also saw bats flying around the restaurants.

Holidaymakers who became ill at the Sol Rio de Luna y Mares, Guardalavaca, Cuba, suffered symptoms of severe diarrhoea, stomach cramps, fever and subsequent dehydration which can often be linked to food poisoning. Food should be handled, stored and cooked correctly and always covered, to prevent this type of infection something which, according to reports, was not the case at this hotel.

If you have suffered any type of sickness whilst staying at the Sol Rio de Luna y Mares Hotel or when you have returned home, we can help you claim compensation from the tour operator. We work on a no win no fee basis and you keep 100% of the compensation. Anne Thomson, Head of our Holiday Claims Department, has over 25 years´ experience of handling holiday Illness compensation claims. Call Anne on: 080001 54321 or fill in the online claim form.